Experience & Leadership

Where Workforce Expertise Becomes Business Impact

Our experience spans enterprise technology, workforce training, curriculum development, governance, and adoption. We help organizations prepare their people, improve how work gets done, and build the capabilities needed for responsible AI use.

Selected engagements below reflect the technologies and scope of the work performed. They demonstrate the enterprise foundation behind our AI training and workforce enablement practice.

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Selected Enterprise Experience

Training, adoption, and technology applied to business priorities

MARTA

Procurement redesign with measurable savings

Challenge: Improve procurement through a clearer process and better use of existing technology.
Work performed: SharePoint-enabled process redesign, Microsoft architecture, executive engagement, and employee training.
Outcome & scope: The redesigned procurement process produced more than $200,000 in annual savings.

Gwinnett County, Georgia

Workforce learning at public sector scale

Challenge: Prepare a large workforce for the transition to SharePoint Online.
Work performed: Training planning with guidance for SharePoint Online, Teams, workflows, forms, and governance.
Outcome & scope: A training plan covering 5,500 employees, connecting the platform transition to workforce learning needs.

Delta Dental of California

Connecting adoption to enterprise enablement

Challenge: Coordinate Microsoft 365 adoption across leadership, technology, and the workforce.
Work performed: Change management, governance, automation, executive alignment, and workforce enablement.
Outcome & scope: An integrated approach connecting leadership, governance, and employee capability to organizational use.

Additional enterprise experience

Bank of America

Governance in a regulated enterprise

Enterprise SharePoint modernization, information architecture, governance, documentation, and adoption support in financial services.

Centers for Disease Control

Global collaboration during a public health emergency

Global Teams support for first responders during COVID-19, SharePoint Online migration, and Power Platform solutions.

Shred-it and Stericycle

Architecture and governance at global scale

SharePoint and Office 365 architecture, migration, and governance supporting more than 20,000 global users.

AI Workforce Enablement

Practical learning for recognized organizations

Kimberly N. West has delivered Microsoft Copilot training and enablement connected to organizations including Toyota, Victoria’s Secret, Conagra, and Air Products. Today, our training offering also includes Claude, AI literacy, responsible use, and custom role-based curriculum.

About Magnum Opus

Dr. Kimberly N. West, Founder and CEO

Founded in 2015, Magnum Opus Consulting helps organizations build workforce capability through AI training, adoption, curriculum, and technology enablement. Dr. West brings more than 30 years of technology experience together with instructional design, corporate learning, knowledge management, automation, and organizational change.

MIT credential: Designing and Building AI Products and Services (2023)
Certified AI Consultant (2025)
Gemini Certified Educator (2025)
Claude Authorized SMB Trainer (2026)

Company partnerships: Microsoft Partner, AWS Partner, and Anthropic Partner Network.

Why Magnum Opus

Senior expertise with scalable delivery

Strategy, workforce learning, governance, and the work itself belong in the same conversation. We combine senior consulting and curriculum leadership with repeatable programs, courseware licensing, facilitator preparation, and qualified delivery capacity.

Experience spans financial services, healthcare, government, manufacturing, professional services, and complex regulated environments.

Build an AI-Ready Workforce

Turn workforce capability into business results.

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